Follow these steps:
- Click on File
- Click on Account Settings, then Account Settings
- Click on New, then type in the Shared Mailbox email address and click connect
- Click on Use another account to sign in
- type in your email then password
- You will need to close out of outlook and back in again for it to show up
- The account should be able to be used now for mail merge
Should you have questions; please create a ticket, call 563-425-5876, or email helpdesk@uiu.edu for assistance.