Information Technology Services Helpdesk

MyUIU Forgot my Password

Resetting Your Password

  • Navigate to our website https://uiu.edu/myuiu
  • Select the myUIU Login button under the Prospective & Former Students, Alumni & Parents

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  • Enter your Username and select Continue.

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  • Select Forgot My Password.

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  • Enter the personal email address you registered with us (the email address we have on file).

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Important:
If you enter an email address that is not the one you registered with, you may still receive a message stating, "Check your email for instructions." However, no password reset instructions will be sent to an email address that is not on file.

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If you DO NOT receive the password reset email:

  • Verify that you entered the correct email address associated with your account.
  • Check your spam or junk folder.
  • Try another email address you may have registered with.
  • If you still do not receive the email, contact the Registrar's Office or your Enrollment Coordinator to update the email address on your account.