UIU IT Services

Information Technology Services Helpdesk

MyApps Dashboard myUIU Portal
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FAQs / Quick Fixes

  • Handshake Access for Alumni
  • File Path Limit – OneDrive / Teams / SharePoint
  • Create a Shortcut for Teams Files
  • Access OneDrive
  • Upload Large Files to OneDrive
  • Open or Convert HEIF or HEIC Files in Windows 10
  • Locating your Asset Tag Number
  • Export/Import Bookmarks
  • Locating your Service Tag Number
  • Download Microsoft Office 365
  • How do I find my MAC Address??
  • Install Apps from Software Center
  • Access Library Digital Resources
  • Clear Browsing History
  • Submit a Ticket
  • Check Existing Ticket
  • Start Live Chat
  • Live Chat Offline

Didn't find an answer?

Whether you have questions, need assistance, or want guidance on using our services, our support team is here to help.
  •  helpdesk@uiu.edu
  • (563) 425-5876

Useful links

Check out our other helpful resources.
  • myUIU Portal
  • MyApps Dashboard
  • PaperCut
  • Dell Education Purchase Program
Office Hours of Operation
Monday – Thursday: 8:00 AM – 5:00 PM CST
Friday: 8:00 AM – 3:00 PM CST