Information Technology Services Help Center

How do I...?

• Install Apps from Software Center
• Access UIUEmployee Wi-Fi (Staff and Faculty)
• Access MyResNet Wi-Fi (Students)
• Access Library Digital Resources
• Download Microsoft 365
• Open or Convert HEIF or HEIC Files in Windows 10
• Upgrade to Office ProPlus 2019 (Staff/Faculty)
• Troubleshooting Freezing on Meeting Owl using Zoom and Panopto
• Upload Large Files to OneDrive
• Access OneDrive
• Export/Import Bookmarks
• Locating your Asset Tag Number
• Locating your Service Tag Number
• Submit a Help Ticket
• Reset myUIU Password
• How do I find my MAC Address??
• Set up Password Management feature in myUIU?
• Connect to UIUWN Wireless Network (Staff & Faculty)(Fayette Campus)
• How do I receive a fax?
• Save documents to my U: Drive (Fayette Campus)
• How do I send a fax?