Submit a Help Ticket

    At the main screen, click on ‘Submit a Ticket’ (Green Button in upper right)

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    Enter your UIU email address.  Click ‘Continue’

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    Complete the information and click ‘Create Ticket’


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Make certain required fields are filled in

***Please include your SID (Student ID) and DOB (Date of Birth) in your ticket to verify your Account if you need to reset your password***

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After clicking ‘Create Ticket’, you will see this screen with your specific Ticket#

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You will also receive an email such as this. You can simply reply to these emails when communicating with UIU I.T. Support.


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