Information Technology Services Help Center
Email Support
How to turn off "Conversation view" in Microsoft 365
Editing the "View" Setting in Microsoft Outlook
How to edit your signature in Microsoft Outlook
General Microsoft 365 login instructions
Changing the time zone setting in Microsoft Office 365
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How do I...?
Access UIUEmployee Wi-Fi (Staff and Faculty)
Access MyResNet Wi-Fi (Students)
Access Library Digital Resources
Download Microsoft 365
Open or Convert HEIF or HEIC Files in Windows 10
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Login assistance
Logging into myUIU as a prospective student, parent, former student, or Alumni
Miscellaneous Information
Adjunct Faculty Account Creation Procedure
The Duplicate ID Process
MyResNet Support Information
Toolbar reset for Microsoft Word
Using the VLOOKUP function in Microsoft Excel
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myUIU Portal
How to access your Advising Worksheet in myUIU
myUIU Online Registration - Drop a class
Accessing the "GL Account Lookup"
FERPA - How do I change someone’s permissions?
myUIU - Locating Your UIU ID Number
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Printing
How to use WebPrint (printing from personal computer)
How do I release a print job using my PIN code?
Generate a PIN for PaperCut printing
What printer do I send my document to?
Telephones
Avaya Workplace - Transferring calls
How to Twin your Avaya desk phone
UIU Remote
Update UIU Remote Apps
How to create desktop shortcuts for UIURemote applications
Access (G:) / (U:) Drive using uiuRemote (Faculty/Staff)
Access Jenzabar using uiuRemote (Faculty/Staff)
uiuLearn
How do I log in to uiuLearn?
Is there a course to browse to learn how to use uiuLearn?
How do I find uiuLearn tutorials and support?
Is Google Chrome the recommended web browser for using uiuLearn? Or can other browsers be used?
Instructor - How to set up Running Grade Total for Students to View
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Zoom.us
Logging into Zoom using Single Sign-On (SSO)
Recovering a deleted meeting
Check for Zoom Updates
Zoom Screen Sharing
Submit a Ticket
Check Existing Ticket
Start Live Chat
Live Chat Offline
Contact us
helpdesk@uiu.edu
(563) 425-5876
Links
myUIU
UIU Email
uiuLearn
UIU Remote
PaperCut
Azure Dev Tools for Students
Dell Education Purchase Program
